877bt Privacy Policy: How We Handle Your information
This privacy policy explains exactly what information 877bt collects when you open an account, make a deposit through bKash, Rocket or Bank Transfer, and use our platform — and how we keep that information protected. Access to our services depends on your local law and eligible regions; this policy applies to all account holders in those regions.
Account data protection
bKash, Rocket, Bank Transfer transaction records
Your right to review and correct data
Contact path for privacy requests
POLICY SCOPE DETAILS
What Data We Collect and Why
When you register an account, we collect the details you submit — your name, contact information and account credentials. When you fund your account through bKash, Rocket or Bank Transfer, we record transaction identifiers, amounts and timestamps in your personal transaction history. We do not store your mobile wallet PIN or bank login credentials; those remain solely with your payment provider. We collect device and session data — browser type, IP address and session duration — to maintain account security and detect unusual access patterns. This information is not sold or shared with advertising networks. We may share data with payment processors strictly to complete a transaction you have initiated, and with regulatory bodies only where required by applicable law. Retention periods follow the requirements of the jurisdiction in which your account is active. You can review your transaction history at any time after login; the records shown there are the same records we hold. If we update this policy in a material way, we will notify you through your registered contact details before the change takes effect.
bKash transactions
bKash deposit and withdrawal records are stored as transaction identifiers and amounts in your account history. We do not hold your bKash PIN at any point.
Rocket payment records
Rocket transfers are logged with a timestamp and reference number visible in your wallet history. These records are held for the period required under applicable jurisdiction rules.
Bank Transfer data
Bank Transfer requests are recorded with the amount and status. Bank account numbers are handled only by the payment processor; we store a reference, not your full banking credentials.
Session and device data
We log the device type and session identifiers used when you log in. This helps us flag access attempts that do not match your usual account pattern and protect your balance.
INSIDE AND OUTSIDE
Where This Privacy Policy Applies
This policy covers the data we collect and process directly through the 877bt platform. It does not extend to third-party websites, payment apps or external services that you reach through links on our platform. Understanding the boundary helps you know where to direct a privacy question — to us or to the relevant third party.
Account access and registration
All data collected during registration and login — name, contact details, credentials — falls fully within this policy. You can request a review or correction of these details through your account settings or by contacting support.
Transaction records
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer are covered by this policy on our side. The payment provider's own privacy terms govern how they handle the transaction on their end.
Site content and game sessions
Game session data — which titles you opened, session length, wager records — is retained in your account history under this policy. Studio providers such as Spadegaming, Joker, CQ9 and Microgaming supply game content only; they do not receive your personal account data from us.
Third-party services
Links to external payment apps, support tools or information pages fall outside this policy's scope. We have no control over how those services collect or use your data once you leave the 877bt platform.
YOUR PRIVACY RIGHTS
Actions You Can Take Under This Policy
You have practical options available to you at any point while your account is active. After logging in, your transaction history shows every deposit, withdrawal and balance movement we have recorded — this is your first reference point if you want to check what data we hold about your payment activity. If any of your personal account details are incorrect — name, contact number or email address — you can update them through your account settings page. The fields shown there reflect what we currently hold. For requests that go beyond what the account settings page covers — such as asking us to delete data or raise a concern about how your information has been handled — our support channel is the correct path. We aim to acknowledge privacy-related requests and provide a substantive response within a reasonable period. Your eligibility to exercise specific rights may depend on the applicable law in your region.
Review your records
Log in and open your transaction history to see every payment record we hold for your account, including bKash, Rocket and Bank Transfer activity.
Correct your details
Account settings lets you update your registered contact details. Changes take effect on your account immediately after you save them.
Raise a privacy question
If you believe your data has been handled incorrectly, contact support with your account reference and a clear description of the concern. We will respond through your registered contact.
Request data deletion
Where permitted under applicable local law, you may request deletion of personal data we hold. Submit the request through our support channel; we will confirm the outcome and any retention obligations that apply.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
Privacy questions deserve a direct answer. Use any of the contact paths below to reach our team about data requests, corrections or concerns. When you contact us, include your registered account email or mobile number so we can locate your record without delay.
Live chat support
Open the live chat from your account dashboard to reach our support team directly. State that your query is a privacy matter so it reaches the right person without unnecessary back-and-forth.
Email contact
Send your privacy request to our support email address listed on the contact page. Include your account reference, the specific data point in question, and the action you are requesting.
Account settings path
For straightforward corrections — contact number, email address — the account settings page is the fastest route. Changes there update your record directly without needing to wait for a support response.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
We apply access controls so that only the account holder and authorised internal processes can read personal account data. Session cookies are used to keep you logged in during an active session; they are not used to track your activity across unrelated websites. You can manage cookie preferences through your browser settings at any time. Account records — including payment history from bKash, Rocket and Bank Transfer — are retained for the period required under the laws applicable to your account's region. When that period ends, records are deleted or anonymised. We review this policy periodically; any material change will be communicated to you before it takes effect.
Cookies and session data
Session cookies maintain your login state during an active visit. We do not use persistent tracking cookies for advertising. Browser settings on your device let you clear or block cookies at any time.
Payment data handling
Transaction records from bKash, Rocket and Bank Transfer are stored against your account ID only. Full wallet credentials stay with your payment provider; we never request or store them.
Retention and deletion
We keep personal data for as long as your account is active and for the period required by applicable law after closure. Once that period passes, data is deleted or anonymised according to our internal retention schedule.
Policy updates
When this policy changes in a way that affects your rights or how your data is used, we notify you through your registered contact details before the change takes effect. Continued use of the account after the effective date constitutes acknowledgement.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Privacy at 877bt
These questions cover the situations we hear about most — what data we hold, how your payment records are handled, and what steps to take if something needs to change.
What personal data does 877bt collect when I register?
We collect the name, contact number and email address you submit during registration, along with account credentials. We also record device and session data during login to monitor for unusual access. We do not collect payment app PINs or bank login credentials at any point.
Are my bKash and Rocket transaction details stored?
Yes. Deposits and withdrawals made through bKash, Rocket or Bank Transfer are recorded as transaction reference numbers, amounts and timestamps in your account history. You can view this history after login. We do not store your wallet PIN or bank password — those remain with your payment provider.
How do I check what data 877bt holds about me?
Log in to your account and open the transaction history page. That view shows every payment record we hold. For a broader picture of the personal details on your account, check the account settings page where your registered name and contact information are displayed.
Can I ask 877bt to delete my personal data?
Where permitted under the law applicable to your account's region, you can request deletion of personal data. Contact our support team with your account reference and the specific request. We will confirm which data can be deleted and which we are required to retain under applicable law before taking action.
Does 877bt share my information with game studios like Spadegaming or CQ9?
No. Studios such as Spadegaming, Joker, CQ9 and Microgaming supply game content to our platform. They do not receive your personal account data, payment history or contact details from us. Game session data — title opened, session length — is held on our side under this policy.
Who do I contact if I think my privacy has been affected?
Reach our support team through the live chat on your account dashboard or by email via the contact page. State clearly that your query relates to a privacy matter and include your account reference number. We will respond through your registered contact details and aim to give you a substantive answer without unnecessary delay.
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